Cricket Y.

Cricket is highly attentive, responsive, and detail-oriented. She consistently keeps us updated on the latest status, communicates transparently, and provides recommendations based on market research while still respecting our decisions. I would definitely work with Cricket again! She helped me both buy and sell my home, and the entire experience was seamless from start to finish.

Cricket Yee is the real deal. Buying a home is stressful. Cricket made it feel manageable - and even exciting. She is responsive, sharp, organized, and incredibly calm under pressure. Whenever something unexpected came up (and in real estate, something always does), she handled it immediately and strategically. She fought for us during negotiations, kept everything on track during escrow, and explained every step in plain English. We never felt lost or unsure about what was happening. Beyond the professionalism, she genuinely cares. You can tell she wants her clients to win, not just close. If you're buying or selling in LA, call Cricket. Period.

I worked with this agent to list my rental properties in Winnetka, CA. My properties were not advertised correctly on key platforms, including Apartments.com, Homes.com, and Zillow, which are among the most important channels for marketing rental listings. This negatively affected visibility and inquiries. When I raised these issues and requested corrections, the agent declined to address them, stating that it would take too much time and that technical personnel were unavailable. As a result, the inaccuracies remained unresolved. When I continued to follow up regarding these issues, the agent terminated the agency relationship, which caused delays in marketing my properties. She also suggested that my listings be transferred to more junior personnel within her brokerage rather than handling the matter herself. In addition, I gave clear instructions to restrict access to a separate furnished studio unit with valuable contents and specifically requested that the lockbox code be changed so contractors could not enter. Despite these instructions, after termination of my agreement she willfully made the key accessible to the contractors. In my experience, her conduct was unprofessional, including failing to correct listing errors, not following clear instructions regarding property access, and terminating the agency after concerns were raised. Based on my experience, there were significant lapses in responsiveness, follow-through, and adherence to client instructions.